START WHEREVER YOU ARE
Help that meets you where you are.
Every family comes to this process from a different place. For the fastest help, tell our Virtual Navigator what is happening. It will ask the right questions, explain your options, and guide you toward the next step.
● Free to use • Available anytime • No pressure
CHOOSE THE HELP THAT FITS RIGHT NOW
Three ways to move forward
Start online for the fastest help, answer the matching questions yourself, or schedule time with a local senior care advisor.
FASTEST • AVAILABLE NOW
Talk with the Virtual Navigator
Describe what is happening in your own words. The navigator will ask follow-up questions, explain care options, and help you decide what to do next.
QUICK • SELF-GUIDED
Find matching communities
Answer focused questions about care needs, preferences, location, and budget to narrow the communities that may be a fit.
PERSONAL • SCHEDULED
Talk with a senior care advisor
Schedule a comfortable conversation with a local advisor who can listen, explain the options, and help you plan the next step.
You do not need to have it figured out first
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Begin with the situation
Share what has changed, what feels difficult, or what decision is coming.
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Understand the possibilities
Get clear explanations of care types, costs, services, and practical tradeoffs.
→
Choose a manageable next step
Explore, ask more questions, schedule a call, or simply take time to think.
Not sure where to begin?
The Virtual Navigator is available now and can help you make sense of what is happening.
START WHEREVER YOU ARE
Help that meets you where you are.
Every family comes to this process from a different place. For the fastest help, tell our Virtual Navigator what is happening. It will ask the right questions, explain your options, and guide you toward the next step.
● Free to use • Available anytime • No pressure
●
Virtual Care Navigator
Always with you online
Hi, I’m here to help. You don’t need to know what kind of care is needed yet. What is happening right now?
I’m worried about safety at home ›
We need care soon ›
I’m just beginning to explore ›
Choose the way you’d like to begin
Start online for immediate help, or connect with a local advisor.
✦
FASTEST • RECOMMENDED PLACE TO START
Let the Virtual Navigator guide you
Explain the situation in your own words. The Navigator will help you make sense of the options and decide what to do next.
☷
Find matching communities
Answer a few questions about care needs, budget, location, and preferences to see communities that may fit.
⌕
Talk with a local advisor
Prefer a real conversation? Get personal guidance, local recommendations, and help arranging tours.
You can’t choose the wrong place to start.
Begin with whichever option feels easiest. You can move between online guidance and personal help at any time.
FIND CARE • YOUR STARTING POINT
Find answers. Explore care. Take your next step.
Whether you need care now or are just beginning to explore, we can help. Ask a question, complete an assessment, or find information about care, dementia, and local support.
Ask the Virtual Care Guide →Free guidance. Start at your own pace.
YOUR VIRTUAL CARE GUIDE
You can start with one question.
Tell the guide what you need in your own words. It can explain options and help you find relevant information.
“What kind of care might my mom need?”
“Show me information about dementia.”
“Where can I find local support?”
Find care your way
Everyone starts in a different place. Some people want a guide, some prefer to explore on their own, some need local resources, and others need care now. Senior Care Navigator meets you where you are, with different ways to get the information and support you need.
A LITTLE GUIDANCE
Start with the Virtual Care Guide
Ask questions in your own words. Our Virtual Care Guide can help you learn about care, work through which options fit your needs, and explore local resources. Start with whatever is on your mind.
Ask the Virtual Care Guide →AT YOUR OWN PACE
Explore on your own
Prefer to look around first? Choose a place to begin:
Compare care options
Learn about dementia and memory care
Understand costs and ways to pay
RECOMMENDATIONS FOR YOUR NEEDS
Complete a care assessment
Share care needs and preferences through our online assessment to get community recommendations based on your answers. It is a helpful starting point when you are ready to narrow your options.
Start the assessment →PERSONAL HELP, CLOSE TO HOME
Request a call from a local advisor
Prefer to talk with someone? Request a call from a local advisor who knows the area and its senior living communities. Share what is happening and get personal help with care options and next steps.
Request a local advisor call →Looking for dementia information?
Start with our family guide to memory changes, dementia, and the questions families often ask.
You don’t need all the answers to begin.
Start with what you know. We’ll help you find the information and support for your next step.